Terms and Conditions

Cancellations

Cancellations for all of our courses and sessions must be sent in writing by email to [email protected]. If received 14 days or more before the course/session start date, your deposit or any fees paid will be refunded in full. Alternatively, it may be possible to transfer your booked course to another date, subject to availability.

Deposits and any fees paid are non-refundable for cancellations received within 14 days of the start date for all of our courses and sessions. It may still be possible to transfer your session to another date, subject to availability. If the course has begun, any fees paid are non-refundable for the entire duration of the course, and it will no longer be possible to transfer your place to another date.

Greenfield Pottery reserves the right to cancel any course or session at any time or at short notice. In this event you will be notified as soon as possible. If we have to cancel your course or session due to unforeseen circumstances, you can choose to transfer to the next available course or session at no extra charge, or receive a full refund for any fees paid or session time owed.

Greenfield Pottery will not be liable for any losses or expenses arising from alterations or cancellations.

Non-attendance

In the event of non-attendance or lateness to a course or session, it is not possible to provide alternative studio time. In this situation, fees will not be refunded.

Collecting Pots

Your pots need to be fully dry which is done naturally before they can be fired. Depending upon weather conditions this may take some time. Once we have sufficient pieces to fill the kiln, your work will be fired. Space in the kiln will be divided between everyone’s work, depending upon size and space. Please be aware that sometimes faults can happen during the firing process, which are out of our control, and may damage or affect your work.

All finished pottery must be collected within 6 weeks of us notifying you that your work is ready for collection, unless arranged otherwise. If your work has not been collected after 6 weeks, it will be disposed of. Any unfinished work which has not been fired and left at the studio for more than 6 weeks will be reclaimed by us and used as we see fit, unless arranged otherwise.

We will not fire any work that has been made at home or off of our premises.

Your Data

By contacting Greenfield Pottery, either through our website, email, telephone, Facebook or Instagram, you are agreeing to Greenfield Pottery contacting you regarding your enquiry. We will not use or share your information with any other party.

Business Hours

All business hours and prices are subject to change and are at the discretion of Greenfield Pottery.

Kiln Hire

We do not rent out kiln space or hire out our kilns.

Parking

There is ample parking at the studio, which is situated on a farm. Greenfield Pottery will not accept any responsibility for damage or accidents occurring in the parking area, and vehicles and contents left are at your own risk.

In addition, if you choose to bring any personal belongings into the studio, Greenfield Pottery is not responsible for any damage to, loss, or theft of your belongings.

Health & Safety

Greenfield Pottery cannot be held responsible for any injuries caused through the misuse of the studio or equipment. If you are not sure about to operate a piece of equipment, please ask for help from one of the tutors before using it.

If you are unsure of anything regarding Health & Safety, please ask one of the tutors.